REFUND AND RETURNS POLICY
To request a refund, please contact our support team at support@iptvsmarters.uk with your name and email address associated with your account.
Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- Your request must be made within 1 day of your initial subscription date.
- You must have used our service for less than 10 hours of streaming during your subscription period.
- You must not have violated our terms of service.
Refund Method
We will process your refund using the same method that you used to pay for your subscription. If you paid by credit card, we will issue a refund to the same credit card. If you paid by PayPal, we will issue a refund to the same PayPal account.
Cancellation
If you wish to cancel your subscription and are not eligible for a refund, you can do so by logging into your account and following the cancellation process. Your subscription will be cancelled at the end of your current billing period.
Changes to this Policy
We may update this refund policy from time to time. We will notify you of any material changes by email or by posting a notice on our website.
Contact Us
If you have any questions or concerns about this refund policy, please contact us at support@iptvsmarters.uk.